This web site is operated and managed by Fourtiers Ltd, A company who has had over 6 years experience within the Technical sector. They provide us with customer transaction processing, fulfilment services and product and support management. We recommend you read the terms and conditions of business which explain their responsibilities to you in full.
We only sell Products that we like, that work and that won't break when you use them.

FTmicro and FTmicronet are trading names of fourtiers Ltd

We hope you enjoy the site and remember - if you get stuck or require  friendly advice on any of our products - you can call us on 0870 777 7910.

Customer Service

Our Customer Service is handled by the competent friendly staff at Fourtiers  Ltd, who set high standards according to the following principles:

Co-operation
If you need help or advice on which product is best for you, our customer service team will be pleased to help you. Our job is making sure you get the right product for your needs.

Integrity
Our word is our deed.
Openness and accountability
We don't believe in hiding behind PO boxes, you'll find us listed in directory enquiries. Our address is listed on the contacts page.

Security
We use the very latest technology to ensure that our systems are as secure as they possibly can be. We do not store your card details and all transactions are handled through Worldpay secure servers and are encrypted to offer maximum protection.

Discretion
We ship all products in plain packaging and your credit card bill will show the charge made to 'Fourtiers Limited'.

Returns
We operate a no-nonsense returns policy. You can return any product, for any reason you like within seven days of purchase as long as it is unused and is returned with the original packaging in good condition. Please call 0870 777 7910 to get a return code and mark the package clearly with this number.

Complaints
We don't get many complaints, but, in the unlikely event of you not being satisfied with our service, please send your complaint in writing to the "Complaints Manager", who will be pleased to help you.